How to claim.

1.How to claim for your funeral benefit

You will need the following information to submit a claim

 Click here to download a claim form                     

  • Certified Copy of claimant ID/Omang  
  • Certified death certificate                     
  • Copy of marriage certificate               
    • Applicable for Motshidisi claim
  • Birth certificate for minor                     
  • Proof of bank details                                
  • Payslip or Bank Statement

Send the above-mentioned documents and a completed claim form to lifeclaims@hollard.co.bw

Email subject: Funeral Benefit Claim (with applicant ID number)

2. How to claim for your Cashback benefit

You will need the following information to submit a claim

Click here to download Motshidisi Cash Back Claim form and Other Products Cash Back Claim Form

  • Certified copy of claimant ID/Omang              
  • Proof of bank details
  • Payslip or Bank Statement

Send the above-mentioned documents and a completed claim form to lifeclaims@hollard.co.bw
Email Subject: Cash Back Benefit (with applicant ID number)

3. How to claim for a Premium Refund

You will need the following information to submit a claim

 Click here to download a claim form                     

  • Certified copy of claimant ID/Omang   
  • Proof of bank details 
  • Payslip or Bank Statement

Send the above-mentioned documents and a completed claim form to customerservice@hollard.co.bw
Email subject: Premium Refund  (with applicant ID number)