Submit Your Claim

How to claim

1. Notify us

Please inform us of your claim within 72 hours and provide all necessary details within 30 days.

2. Notify Police

If required, notify the police within 24 hours and share your statement with us within 14 days.

3. Send documentation

Easily send us any related documents via email.

4. Check forms

Access specific claim forms and submit supporting documents as needed.

• Accident Disability Form
• Homeowners Form
• Household Content Form
• Motor Accident Form
• Motor Theft Form
• Glass Claims Form
• KYC Non-Individual Form

5. Other insurance?

Let us know if you have additional coverage for the same event.

6. Provide information

Share proof, and affidavits, and cooperate throughout the process.

7. Get repair approval

Wait for our written approval before repairing or replacing anything.

8. Pay excess

You're responsible for the agreed excess amount per claim. 

9. Further assistance

Assist us in recovery actions against third parties, and we'll reimburse your reasonable expenses. 

Required documentation

House owners

Completed claim form, two quotes, and police report for fire or theft.

Accident & disability

Completed form, ID copy, salary slip, medical certificates, and police report for accidents.

Motor accident

Completed form, driver's license copy, two quotes, vehicle registration, and police report.

Motor theft

Claim form, registration book copy, and police report or reference number.